6 Common Mistakes That Lead to High Staff Turnover in Care Homes
Running a care home is no small task. You’re juggling residents’ needs, regulations, and staffing. But let’s face it—high staff turnover in care homes is becoming a serious problem, and it might be caused by some mistakes that are hiding in plain sight.
When turnover rates are high, it impacts everything. Residents feel the disruption, remaining staff become stretched thin, and your reputation takes a hit. Worse still, recruitment becomes an endless cycle of hiring and losing people.
If this sounds all too familiar, you’re not alone. Let’s uncover six common mistakes that might be driving your staff away, so you can tackle them head-on and create a more stable, happier workforce.
1. Recruiting in a Rush
When a key member of staff hands in their notice, panic often sets in. That’s when the “just get someone in” mindset takes over. But rushing to fill a role can lead to hiring someone who isn’t the right fit.
Maybe they don’t have the right skills or temperament, or perhaps they’re simply not prepared for the demands of the job. Whatever the case, mismatched hires often leave just as quickly as they arrive, leaving you back at square one.
Instead of rushing, focus on finding the right person from day one. This might mean using a reliable healthcare recruitment agency that specialises in care home staffing, like Temps4Care. Their pre-screened professionals are carefully vetted, saving you time and ensuring a better fit.
2. Neglecting Proper Onboarding
Imagine starting a new job where no one shows you the ropes or makes you feel welcome. It’s overwhelming, right? Yet, many care homes skip or rush through onboarding, leaving new hires feeling unsupported.
Without a thorough introduction to the role, staff often struggle to adjust. They may feel like they’re being set up to fail, which can quickly lead to disengagement and ultimately, resignation.
Investing in a solid onboarding process—complete with proper training and a warm welcome—can make all the difference. It helps new employees feel confident, capable, and part of the team from the start.
3. Ignoring Workload Issues
Let’s be honest: care work is demanding. But when staff are stretched to their limits day after day, it’s a recipe for burnout. High workloads, combined with staff shortages, can leave even the most dedicated employees feeling overwhelmed.
Burnout doesn’t just affect your staff—it impacts the quality of care your residents receive. And when employees feel like they can’t do their job properly, they’re more likely to leave.
Regularly reviewing workloads and ensuring you have enough staff to cover shifts is crucial. Temps4Care can help by providing temporary care staff to fill gaps, ensuring your team gets the support they need to avoid burnout.
4. Offering Limited Growth Opportunities
No one wants to feel stuck in a dead-end job. If your staff don’t see a clear path for career progression, they may start looking for opportunities elsewhere—ones that offer training, promotions, or new challenges.
Care home employees often enter the field because they’re passionate about helping others. But without the chance to grow and develop, even the most committed team members can lose motivation.
Offering training programmes, mentorship, and clear pathways for advancement can help retain talented staff. It shows them you value their dedication and want to invest in their future.
5. Failing to Appreciate Your Staff
Think about the last time someone thanked you for your hard work. It felt good, didn’t it? The same goes for your care home staff. Feeling unappreciated is one of the fastest ways to disengage employees and increase turnover.
Care work is emotionally and physically demanding, and a little recognition can go a long way. Whether it’s a simple “thank you,” an employee of the month programme, or a small token of appreciation, acknowledging your team’s efforts can boost morale and loyalty.
When staff feel valued, they’re more likely to stick around—and they’ll go the extra mile for your residents, too.
6. Overlooking the Importance of Culture
The work environment plays a huge role in staff retention. If your care home has a toxic culture—where gossip, cliques, or poor communication thrive—it can drive people away faster than you can say “job vacancy.”
A positive workplace culture fosters teamwork, respect, and open communication. It creates an environment where staff feel safe, supported, and part of a family.
Take time to nurture a healthy workplace culture. Encourage collaboration, address conflicts quickly, and make sure your team knows you have their back. The result? A happier, more stable workforce.
How Temps4Care Can Help Fix These Mistakes
Addressing these six mistakes might feel daunting, but you don’t have to do it alone. Temps4Care specialises in providing high-quality temporary care staff, ensuring your team gets the support it needs when it matters most.
Here’s how they can help:
- Rapid Response: Temps4Care quickly fills staffing gaps, so you’re never left shorthanded.
- Vetted Professionals: Their pre-screened staff are reliable and skilled, reducing the risk of mismatched hires.
- Flexible Solutions: Whether you need short-term cover or ongoing support, they’ve got you covered.
By partnering with Temps4Care, you can focus on creating a supportive, positive work environment while they handle the staffing challenges.
Picture a Stronger, Happier Workforce
Imagine a care home where staff feel valued, supported, and motivated. Residents receive consistent, high-quality care, and turnover becomes a thing of the past.
That’s the future you can build by addressing these common mistakes and partnering with Temps4Care. Their expertise in social care staffing solutions can help you break the cycle of high turnover and create a thriving team.
Ready to Tackle Turnover?
Don’t let high staff turnover in care homes continue to disrupt your services. Take the first step towards a more stable workforce today.
Learn more about Temps4Care’s staffing solutions or request temporary staff to support your care home now.
Your team—and your residents—deserve nothing less.


